Privacy Policy

Last updated: June 2, 2026

This Privacy Policy explains how Listing Falcon ("Listing Falcon," "we," "us," or "our") collects, uses, and shares information when you use our web application for creating real estate marketing content. By using the service, you agree to the practices described here.

1. Information we collect

We collect the following categories of information:

• Account information — your email address and password credentials (passwords are handled by our authentication provider and stored in hashed form), and optional profile details such as your name, brokerage, phone number, brand color, logo, and headshot.
• Content you provide — listing photos, property addresses and details, captions, and any text you input to generate ads, videos, or voiceover narration, as well as the assets generated from them.
• Billing information — if you subscribe to a paid plan, our payment processor (Stripe) collects and processes your payment details. We do not store your full card number; we receive limited information such as your subscription status and a customer identifier.
• Usage & device data — basic technical information such as IP address, browser type, and interactions with the app, used to operate, secure, and improve the service.

2. How we use information

We use information to:

• provide the service — create your account, render ads and videos, generate voiceover, and store your library;
• process payments and manage subscriptions;
• generate and serve public share pages for assets you choose to make public;
• communicate with you about your account, including confirmation and transactional emails;
• maintain security, prevent abuse, and troubleshoot;
• comply with legal obligations.

3. How we share information

We do not sell your personal information. We share information only as needed to run the service: with the service providers listed below, when you choose to make an asset public, to comply with the law or valid legal requests, to protect our rights and users' safety, and in connection with a business transfer (such as a merger or acquisition) subject to this policy.

4. Service providers

We rely on the following third-party processors. Each handles data only as needed to provide its function and under its own terms and privacy policy:

5. Public share pages

When you choose to make an asset public or share a link to it, the asset and associated listing details you included become viewable by anyone with the link. Do not include information in a public asset that you do not want to be publicly visible. You can make assets private or delete them from your library.

6. Cookies & local storage

We use cookies and browser local storage to keep you signed in, remember preferences, and operate core features (for example, saving in-progress work and resuming after sign-in or upgrade). These are essential to the functioning of the app. We do not use third-party advertising cookies.

7. Data retention

We retain your account information and content for as long as your account is active or as needed to provide the service. If you delete an asset, we remove it from your library and storage. If you close your account, we delete or anonymize your personal information within a reasonable period, except where we are required to retain it (for example, for tax, accounting, or legal purposes).

8. Security

We use reasonable technical and organizational measures to protect your information, including row-level access controls so that you can only access your own data, encrypted connections, and reputable infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights & choices

You can review and update your profile information in the app, delete assets from your library, and request access to or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR), including the right to access, correct, delete, or port your data, and to object to certain processing. We will honor valid requests as required by applicable law and will not discriminate against you for exercising them.

10. Children's privacy

Listing Falcon is intended for business use by adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. International users

We operate in the United States, and our service providers may process and store information in the United States and other countries. By using the service, you understand that your information may be transferred to and processed in countries that may have different data-protection laws than your own.

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the service after changes take effect constitutes acceptance of the revised policy.

13. Contact

Questions or requests about your privacy? Contact us at info@listingfalcon.com.

© 2026 Listing Falcon.  ·  Terms of Service  ·  Home